Technical Support for Phasemaster Rotary Three Phase Converters and Miniphase Static Three Phase Converters

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Kay Industries is committed to your complete satisfaction. If you have an application problem with your Phasemaster^® Rotary or Miniphase converter, take a look at our trouble-shooting guide. The diagnosis tips and corrective actions can often solve your problems.

If you are still having problems, just fill out this form and submit it to us online (or, if you prefer, print the form and fax it to 510-657-7283. One of our experienced application engineers will respond with a suggested resolution. There is no obligation for this service.

Briefly describe your problem
What is your application? Give details of total machine load, HP, etc.
What size is your utility service, 100A, 200A, etc
How long has this application been in service?
When did the problem start?
What is the model number of the phase converter having the problem?
Has this application ever operated properly?	Yes No Don't know
Describe your current problem in detail.
Under what conditions does the problem appear?
Are you able to operate?	Yes No
Are you blowing overloads or fuses?	Yes No
When was this converter purchased?
What is the serial number of the converter
From whom was it purchased? (if known)
Is the phase converter under warranty?	Yes No Don't know

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